Plumbing enquiries on your phone seconds after they're sent
You're under a sink or up a ladder when someone fills in the form on your website. Formcrier sends that enquiry to your phone straight away, so you can ring them back while they're still looking for a plumber.
Sound familiar?
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1
The enquiry comes in while you're on a job
The form email sits unread until the evening. By then they've rung the next plumber on the list.
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2
A burst pipe looks just like a quote request
It all lands in the same inbox, so the urgent callout ends up queuing behind someone's bathroom enquiry.
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3
You are the office
You haven't got a receptionist to pass things on, so the message has to get to whoever's out in the van.
How plumbers use Formcrier
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Straight to you on the job
Connect the phone you carry. Each enquiry turns up as a message with the customer's name, their number and what they wrote.
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Emergencies to a different phone Pro and Agency
Send anything that mentions a leak or no heating to whoever's on call, and let everything else go to the office.
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Photos of the problem Pro and Agency
Let customers attach a photo of the boiler or the leak, then open it from the alert before you drive out.
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Keep the office in the loop
You can send the same alert to a Slack or Teams channel, or to email, as well as your phone.
Where alerts go
Pick the app you already look at. Most plumbers start with WhatsApp or a text.
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WhatsApp
Recommended
- SMS Recommended
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Telegram
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Slack
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Microsoft Teams
- Email Always the fallback
Works with your website
Formcrier listens to the forms your site already has. Nothing to rebuild.
Questions from plumbers
More in the docs, or see every kind of business.
No. Spam gets saved with your other submissions, but nobody's alerted and it doesn't count towards your alerts.
Yes, as long as your plan has room for a second alert destination. A destination is a phone or channel that gets the alert, so you and your partner can each have it on your own phone.
Nothing. You get 10 alerts a month free, and you don't need a card.