Booking and breakdown enquiries on your phone while you're under the bonnet
You're under a car when the form comes in, and the customer's waiting to hear whether you can fit them in. Formcrier sends each enquiry to your phone as soon as it's sent, so you can answer from the workshop.
Sound familiar?
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1
You can't answer with oil on your hands
The workshop's noisy and busy, and the form emails go to a computer in the office.
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2
A breakdown looks like an MOT booking
The customer stuck at the roadside and the one booking in for next month fill in the same form.
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3
Slots go to whoever replies
A customer who needs their car back for Monday books the garage that says yes first.
How garages and mechanics use Formcrier
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Bookings on the phone in your pocket
Each enquiry arrives as a message with the name, number and the work they're asking for, so you can ring back at the next gap.
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Breakdowns to whoever's free Pro and Agency
Send enquiries that mention a breakdown or a car that won't start to the mechanic covering that day, and MOT and service bookings to the front desk.
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A photo of the fault Pro and Agency
Let customers attach a photo of a warning light or a tyre, and look at it from the alert before you ring.
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Front desk and workshop together
Send the alert to a second phone or a Slack channel, and someone in the office can book the slot while you're under the car.
Where alerts go
Many garages pick a text for the workshop and email for the desk.
- SMS Recommended
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WhatsApp
Recommended
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Telegram
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Slack
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Microsoft Teams
- Email Always the fallback
Works with your website
Formcrier listens to the forms your site already has. Nothing to rebuild.
Questions from garages and mechanics
More in the docs, or see every kind of business.
Yes. Formcrier listens to the forms your site already has, through one line of code or a plugin, and doesn't change them.
Yes, if your plan has room for another destination. A destination is a phone or a channel that gets the alert.
No. It's free for 10 alerts a month, and you don't need a card.