How to send Webflow form submissions to Telegram

Can Webflow send form submissions to Telegram by itself?

No. Webflow's own options are an email notification and the list of submissions in Site settings → Forms, and nothing built in can post a message to Telegram. You need something in the middle: an automation tool such as Zapier or Make, a small bot you run yourself, or a form alert service.

Older tutorials often build this inside Webflow Logic, Webflow's own workflow tool. Webflow switched Logic off on all sites on 27 June 2025. Existing flows were disabled, forms connected to them became standard Webflow forms, and Webflow's help centre now recommends Zapier and Make in its place. If you followed one of those guides and the messages stopped, that's why.

Where do Webflow form submissions go by default?

Webflow stores each submission under Site settings → Forms and emails a notification to the address on your account. You can change who gets that email for each form: select the form, open the Settings panel, and under Send to click Email Notifications. The To field takes a comma-separated list of addresses, and the subject and body can use variables such as {{formName}} and {{formData}}.

Two limits catch people out on the free Starter Site plan. Notification emails can go to at most five recipients, all of whom must be members of your Workspace, and the site can receive 50 form submissions in its lifetime, at the time of writing [CHECK]. After that, submissions stop until you upgrade the Site plan. Webflow also suggests a name-based address such as jane@ instead of a shared one such as info@, which it says can hurt deliverability.

Whatever you add for Telegram, keep the email on. It's your record of every enquiry if a message goes astray, and it costs nothing.

What are the ways to get Webflow enquiries into Telegram?

There are three practical routes beyond Webflow's email, and the right one depends on how much you want to build and look after.

Telegram itself is free, and so is its Bot API. You pay, in money or time, for the piece that turns a Webflow submission into a Telegram message.

A quick way to choose: if you already pay for Zapier or Make for other jobs, add a Zap there. If someone on your team writes code and wants the message laid out exactly, build the bot. Otherwise, if you'd rather not own any of the moving parts, use an alert service. Whichever you pick, put the caller's name, phone number and the first line of their message at the top, so you can decide from the lock screen whether to ring back now.

How to connect Webflow to Telegram with Zapier

Zapier has a Webflow trigger called New Form Submission and a Telegram action called Send Message, which sends from a bot you own. You create the bot in Telegram first, then connect both ends in a two-step Zap.

1. 1

   Create a bot

   In Telegram, open @BotFather, send /newbot, then choose a display name and a username ending in "bot". BotFather replies with a token. Treat it like a password: anyone who has it can control the bot.

2. 2

   Start a chat with the bot

   Open your new bot and press Start, or add it to the group that should get enquiries. Telegram bots can't start a conversation, so they can only message people and groups that have done this.

3. 3

   Add the Webflow trigger

   In Zapier, create a Zap, choose Webflow and the New Form Submission trigger, sign in to Webflow, and pick the site and form.

4. 4

   Add the Telegram action

   Choose Telegram's Send Message action, connect the bot with its token, pick the chat, and build the message from the form's fields, such as name, phone and message.

5. 5

   Test on the live site

   Publish your Webflow site, fill in the form yourself and check the message arrives in Telegram.

Make works in much the same way, with its own Webflow and Telegram apps. Both are the partners Webflow named when it retired Logic.

Check the running costs before you rely on it. At the time of writing, Zapier's Free plan includes 100 tasks a month and two-step Zaps only [CHECK]. Each submission uses a task, and an extra step to filter out spam before it reaches Telegram needs a paid plan. If spam is already a problem, read how to stop contact form spam without losing real enquiries first, because every spam message becomes a Telegram message too.

Can you build your own Telegram bot for Webflow forms?

Yes, if you're comfortable with a little code. Webflow can call a web address every time a form is submitted: go to Site settings → Apps & integrations → Webhooks, click Add webhook, choose the Form submission trigger and enter your URL. Webflow then posts JSON with the form's name and the data that was submitted.

Your code receives that, turns it into a short message, and calls the Telegram Bot API's sendMessage method with your chat ID and the text. Requests go to https://api.telegram.org/bot followed by your token and the method name. To find your chat ID, message the bot once, then call the getUpdates method and read the chat's id from the reply. You'll need somewhere to run the code, such as a serverless function, and the upkeep is yours: retrying when Telegram can't be reached, keeping the token out of public code, and handling spam.

Telegram's limits rarely matter for a contact form, though its FAQ says a bot can't send more than 20 messages a minute to one group. This route suits an agency with developers who want every alert shaped their way. For one small business it's usually more than the job needs.

How does a form alert service send Webflow forms to Telegram?

A form alert service reads the submission on the page itself and sends it to the destinations you've connected, so nothing changes in Webflow and there's no bot for you to maintain. What is a form notification service? explains how they work and what they keep.

Formcrier is one option. Its script goes in Site settings → Custom code → Footer code. Webflow allows site-wide custom code on sites with a paid Site plan, or in a Core, Growth, Agency or Freelancer Workspace. The script waits for Webflow's success message before it sends, so a form that fails its own checks doesn't alert you; a form that redirects is still sent, marked "success not confirmed".

1. 1

   Add your site

   Sign up and enter your Webflow site's address.

2. 2

   Paste the script

   In Webflow, go to Site settings → Custom code → Footer code, paste the script from Sites → Install, save and publish.

3. 3

   Switch on your form

   Open a page with the form. It appears under Sites → Forms; switch it on.

4. 4

   Connect Telegram

   Go to Alert destinations → Add destination → Telegram. Scan the QR code, or tap "Open Telegram" on your phone, then press Start in the chat with the bot. The link works for 7 days.

5. 5

   Send a test

   Fill in the form on the live site. The alert arrives in Telegram within a few seconds.

For a shared team chat, choose "Send alerts to a group instead" and pick the group to add the bot to. Whoever gets the alerts can send /stop to the bot to pause them and /start to turn them back on. The Free plan includes 10 alerts a month; the Webflow integration page and Telegram alerts page have the details. If WhatsApp suits you better than Telegram, see how to get website enquiries on WhatsApp.